Fast. Reliable. Expert-Level Support for Your AV Systems.
When your audio-visual technology stops working, productivity stops with it.
Rackbuild delivers rapid, professional AV repair and service to get your meeting rooms, classrooms, retail environments, and facilities back online—quickly and correctly.
From troubleshooting a single conference room to supporting enterprise-wide systems, our technicians diagnose and resolve issues with precision, transparency, and a focus on uptime.
Why Businesses Choose Rackbuild
Certified Technicians, Nationwide Coverage
With a network of over 150 vetted AV technicians across the U.S., Rackbuild dispatches qualified experts who understand the full stack—displays, audio, control systems, videoconferencing, networks, and more.
Rapid Response & Clear Communication
You’ll know exactly what’s happening, what’s needed, and how quickly we can restore functionality. No guesswork. No long delays.
Multi-Vendor Expertise
We service systems built by Crestron, Extron, QSC, Logitech, Poly, Cisco, Samsung, LG, Planar, and hundreds of other AV manufacturers.
Repair, Replace, or Rebuild—We Do What’s Right
Our role is to restore your system to perfect working order with the most cost-effective path forward.
Our AV Service Capabilities
✔ Conference Room Troubleshooting
Display issues, audio problems, connectivity failures, HDMI/USB-C problems, Teams/Zoom setup issues, and more.
✔ Video Wall & Digital Signage Repairs
We service LCD, LED, microLED, and projection systems—from panel replacements to full system diagnostics.
✔ Audio Systems & PA Troubleshooting
Amplifiers, DSPs, mics, speakers, zoning, paging—if it’s failing, we can restore it.
✔ Control System Repairs
Crestron, Extron, QSC, AMX programming evaluations, processor resets, and UI fixes.
✔ Preventative Maintenance
Ongoing health checks, cleaning, firmware updates, cable integrity testing, and optimization.
✔ Warranty & Non-Warranty Service
Rackbuild supports both labor-only repairs and manufacturer-approved service events.
Our Service Process
1. Diagnose
We can begin remote troubleshooting immediately or dispatch a technician onsite.
2. Deliver the Fix
Whether it’s a component failure, firmware issue, cabling problem, or device replacement—we implement the solution fast.
3. Verify System Performance
We leave nothing to chance. Full functional testing ensures your room or system is ready for use.
4. Optional: Ongoing Service Agreement
Prevent issues before they occur with routine checkups and priority response.
AV Service Plans Available
Break/Fix — As Needed
Perfect for one-off repairs or urgent issues.
Monthly/Quarterly Maintenance
Keep your rooms and systems at peak performance with scheduled preventative service.
Full Service Agreements
Priority support, discounted labor rates, annual room optimization, reporting, and lifecycle planning.
Need AV Repair or Service? We Can Be There Fast.
Request Service Today at 919-632-6161 or email support@rackbuild.com and a Rackbuild coordinator will reach out within minutes.
Your systems should work when you need them.
Let Rackbuild keep your AV running reliably, every day.
